Terms and Conditions

Last updated: 16 September 2026

Welcome to Wearease. These Terms and Conditions explain how you may use weareasestore.com and purchase products from us. Please read them together with our Shipping Policy, Return and Exchange Policy and Privacy Policy before placing an order.

1. About Wearease

Wearease is the trading name used for this online store. In these Terms, “Wearease,” “we,” “us” and “our” refer to the seller identified below.

• Legal seller name: Wearease
• Email: wearease41@gmail.com
• Phone/WhatsApp: +92 309 2452128

Our online store is hosted on Shopify. Your purchase agreement is with the seller operating Wearease.

2. Eligibility and accurate information

To place an order, you must be at least 18 years old and legally able to enter into a purchase agreement. A parent or legal guardian may place an order on behalf of a younger person where permitted by law.

Please provide an accurate name, contact number, delivery address and any other information reasonably needed to process your order. If you create an account, keep your sign-in details secure and notify us promptly of suspected unauthorized use.

You must not place orders using another person's information without their permission, submit deliberately false orders, interfere with checkout or attempt unauthorized access to the website.

3. Products, availability and sizing

Please review the selected product's description, included items, available sizes, colours and care instructions before ordering. Size guides are provided to assist selection; fit can vary by style and product construction.

We aim to display products accurately. Screen settings and lighting can cause small colour differences, but this does not excuse supplying a materially different or incorrectly described product.

Products and variants are subject to stock availability. If an ordered item becomes unavailable, we will contact you to discuss an alternative or cancellation. We will not substitute a materially different item without your agreement. Where we cannot supply an item you have paid for, we will refund the amount paid for that item and any delivery charge attributable solely to it.

4. Prices, promotions and order totals

Prices are shown in Pakistani Rupees (PKR). Applicable delivery charges, discounts and any separately payable taxes must be disclosed before you submit your order. Please check the order summary and contact us if a displayed offer or charge appears inconsistent.

Promotion conditions, including eligible products, minimum spend, expiry dates and whether offers can be combined, apply as disclosed with the offer. A later price change does not alter an already agreed order price.

If we discover a genuine pricing or description error before accepting your order, we will explain it and give you the choice to proceed on the corrected terms or cancel. We will not charge a higher amount without your agreement. If you cancel or we cannot fulfil the order, any advance payment for the cancelled items will be refunded. Accepted orders remain subject to your rights under applicable law.

5. Order receipt, confirmation and verification

Submitting an order is a request to purchase the selected items. An automated acknowledgement confirms receipt of that request. Acceptance occurs when we expressly confirm acceptance or dispatch the goods, subject to applicable law.

We may contact you by phone, email or WhatsApp to confirm your order, payment method, selected variant, address or delivery availability. Verification requests will be limited to information reasonably necessary to process the order.

An order may be placed on hold while an incomplete address, duplicate submission, payment issue or reasonable concern about unauthorized activity is checked. If the issue cannot be resolved after reasonable attempts to contact you, we may cancel the unfulfilled order and notify you. If we have received payment for an order we cancel, we will arrange the applicable refund.

We do not treat a particular gender, location, shared internet connection or a single missed call as proof of a fraudulent order.

6. Payment and Cash on Delivery

You may use the payment methods offered at checkout. Where Cash on Delivery (COD) is available, please pay the order total shown in your confirmed order when the parcel is delivered, using a method accepted by the courier.

For prepaid orders, payment must be received and verified through the payment method provided by Wearease. A payment screenshot alone may not establish that funds have been received.

If an advance payment is required for a particular order, its amount, purpose, treatment on cancellation and effect on the remaining balance will be explained before you agree. Any advance credited toward the purchase will be deducted from the amount remaining payable.

We will never ask you to share your banking password, wallet PIN or an OTP used to access your bank, wallet or messaging account.

7. Shipping and delivery

We currently deliver within Pakistan to locations served by our available couriers. Shipping charges, applicable free-delivery offers and delivery estimates are explained in our Shipping Policy and the information provided for your order.

Delivery estimates can be affected by public holidays, weather, service disruptions and other circumstances outside reasonable control. If a significant delay occurs, please contact us so we can investigate and discuss the available resolution. A delay does not remove any cancellation or refund right available under applicable law.

Please ensure the delivery address is complete and that you or an authorized recipient can receive the parcel. Let us know promptly if you need an address correction; changes may not be possible after dispatch.

If a parcel is missing, damaged in transit or marked delivered but has not been received, contact us with your order number. We will investigate with the courier. Using a third-party courier does not remove our obligations to you as the seller.

8. Cancellation and changes

Contact us as soon as possible if you wish to cancel an order or change its items, size, colour or address. We will make reasonable efforts to assist before dispatch. A cancellation or change is confirmed only when we acknowledge it.

After dispatch, changes may be unavailable and the request will be handled under the applicable delivery, return and exchange terms. Any charge payable by you must be consistent with the terms disclosed before purchase and applicable law; we will not impose an undisclosed cancellation penalty.

We may restrict COD or request additional confirmation for future orders where there is documented repeated misuse or unresolved delivery refusal, following an individual review. This does not affect legitimate complaints, agreed refunds or other consumer rights.

9. Exchanges, returns and refunds

Our published policy allows exchange requests within 7 days of delivery for a size issue, an incorrect item, or a damaged or defective product. Refund requests within 7 days of delivery cover damaged or defective goods, incorrect items, or products that are not as described.

For ordinary exchanges, items must be unused, unwashed and in their original condition, with tags and packaging intact. Keep your proof of purchase. Customer-caused damage is not covered by the ordinary returns policy.

Contact us with your order number and, where relevant, photographs of the item or issue. Please obtain return instructions and the correct return address before sending a parcel.

After an approved return is received and inspected, refunds are processed within 5–7 business days, using bank transfer, JazzCash or EasyPaisa as agreed. Any customer-payable return or exchange delivery cost must follow the terms disclosed before purchase and will be explained when arranging the return.

Product-specific restrictions must be disclosed before purchase. Packaging conditions and policy time limits do not exclude any non-waivable right relating to defective, incorrect or misdescribed goods. See our linked Return and Exchange Policy for the complete process.

10. Privacy and communications

We handle personal information as described in our Privacy Policy. Order-related messages may be used to confirm details, arrange delivery, provide tracking or resolve support requests.

Marketing messages are separate from essential order communications. Where consent is required, we will obtain it, and you may unsubscribe from promotional communications through the available opt-out method.

Please do not post private order details, contact information or payment information in public comments or reviews.

11. Reviews, feedback and website content

Reviews and feedback must reflect genuine experiences and must not contain unlawful material, threats, harassment, another person's private information or material you do not have permission to use.

If you submit a review for publication, you permit us to display it for that purpose, subject to your privacy choices. We will not materially change its meaning. Separate permission will be requested before using private messages, identifiable customer photos or videos in promotional material.

Website text, branding, photographs and other materials belong to Wearease or their respective rights holders. You may use the website to browse and shop, but commercial copying or reuse requires the relevant rights holder's permission.

12. Website use and third-party services

You must not introduce malware, disrupt the website, misuse payment facilities, impersonate another person or attempt to obtain information without authorization. We may restrict access where reasonably necessary to address such misuse, while preserving obligations relating to existing legitimate orders.

The website may link to payment providers, couriers or other third-party services. Their own terms may apply to services they provide directly to you. Those terms do not remove Wearease's responsibilities for your purchase.

We take reasonable steps to maintain the website but cannot promise uninterrupted availability. Please contact us if a technical issue affects an order or payment.

13. Consumer rights and responsibility

We are responsible for fulfilling accepted orders in accordance with the agreed terms and applicable law. Please follow the care and use instructions supplied with your products.

Nothing in these Terms excludes or limits rights or liabilities that cannot lawfully be excluded or limited, including applicable rights concerning defective goods, misleading descriptions, agreed refunds, fraud or other non-excludable obligations. These Terms do not require you to waive a valid consumer complaint.

14. Complaints and governing law

If you have a concern, contact us with your order number and a description of the issue. We will review it and communicate the next steps.

These Terms are governed by the applicable laws of Pakistan, including applicable provincial consumer-protection laws. You retain access to any court, consumer forum or authority with lawful jurisdiction. Contacting our support team does not restrict those rights.

15. Changes to these Terms

We may update these Terms by publishing a revised version and update date. Changes apply to future use and orders as permitted by law. They will not retrospectively reduce rights attached to an existing accepted order.

If a provision is found unenforceable, the remaining provisions continue to apply to the extent permitted by law.

16. Contact us

Wearease
Website: weareasestore.com
Email: wearease41@gmail.com
Phone/WhatsApp: +92 309 2452128